Originally Posted by
Adam1222
Ed Bastian said that flights were canceled Saturday because of staffing? Or you are speculating that what he said on a call in general might be the explanation for cancellations the day before a major storm? (And not addressing the false statements and predictions that didn't come to pass you made last week.)
Maybe staffing was the reason. Maybe weather was. Maybe it was a third thing. I don't know, and I'm just trying to suss out if there are any facts underlying the certainty you have.
Saturday was 1.5 days before the major storm. East coast centric JetBlue canceled 9 flights that day.
Ed Bastian one month ago:
There’s no question that we have work to do with respect to the resiliency of our recovery from irregular operations. We’re working off of a great foundation. We just were named last week by Cirium as the most on-time airline in North America. So it’s not as if we’ve got a big hole to fill. But that said, with a lot of the change post-COVID, including some pretty significant changes in our pilot contract in terms of how we route and reroute and schedule pilots, particularly at times of change, have caused some difficulties in providing the level of reliability that we’d like in the recovery aspect. So we’re all hands on deck in that regard. We know what the factors are that’s been driving. It’s just going to take us a little bit of time to get after. But we’re working very, very closely with our flight ops team, our maintenance team, our technology team, our ops control team, as well as with the pilots’ union to ensure, because our pilots don’t like some of the recovery challenges with that either, to make certain that we return to the top, not just in on-time, but also in overall recovery.
If Ed says "we have work to do" you know there's an issue.