Originally Posted by
KARFA
just to check, did it correctly show your RJ number on your bp? it should say something like "SAPPHIRE/RJ/**************" on the bottom of a paper bp or if you have a mobile bp it should say something under frequent flyer information if you click on the information icon.
Originally Posted by
NCLGate3
It certainly did!
I have the same RJ status and have never had a single issue getting access to all the BA Silver perks at LHR or indeed airports in the US, EU and Australia. It does sound like a lack of knowledge by staff.