Hi, Im looking for some advice as I am going round in circles with BA & Aer Lingus.

We had booked our flights from ABZ-MCO with BA, However the actual flights were with their partners

ABZ-MAN LoganAir

MAN-MCO with AER Lingus and then the return home all with AER lingus.

However Aer cancelled the second leg from MAN-MCO, they offered an alternative which didnt suit, so agreed to cancel that leg and keep the return. We made alternative arrangements which Aer have agreed to pay for to get to MCO (minus the inital leg cost that will be refunded from BA) .

Now, Aer say we have to get the individual flight price for that single MAN-MCO leg from BA as they booked it, I requested this from BA and they said they cant do it, all they can do is breakdown each passengers cost for the all the flights in total.

we have a separate claim for the refund of the leg from BA, however they have now asked AER to confirm the flight was cancelled first!

So, my question is, what should I do next? wait for Aer to confirm the cancellation and then see what refund BA give us and then use that as a basis for a claim for our alternative flight?

Ive also used the customer receipt portal on the BA website which again only gives the full amount per person and I ve tried the finnair route which doest seem to work when I put the details in.