Originally Posted by
nacho
If I were in that front desk position and would have offered lounge access for all 3 of us (we paid extra for 3rd person in a regular room).
Fortunately, the nice lounge lady let us all in during happy hours and breakfast.
So you got something you weren't entitled to (lounge access for 3 instead of 2, breakfast for 3 instead of 2) and yet you are still complaining. Regardless if you paid extra for the 3rd person in the room that doesn't entitle them to lounge access or free breakfast so basically you stole from the hotel and then come here and brag about it unabashed while complaining they didn't give you a suite.
Someone else got something (a suite that you didn't), it happens, under a set of circumstances you believe you understand, but probably don't as pointed out by other posters. Move on and look for some more chewing gum to complain about.