Originally Posted by stevie
They cancelled the flight EI110 for the safety of their passengers, which are extraordinary circumstances.
Nonsense, may I suggest you take this further, perhaps contact the EU or something?
I hardly think an aircraft going tech is an extraordinary situation!!
"When the delay is 5 hours or more, the airline must also offer
to refund your ticket (with a free flight back to your initial
point of departure, when relevant)." - From the new EU rules.