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Thread: One Flight Too Many: Why Turkish Airlines Failed to Meet My BA Standards
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Old Feb 17, 2026 | 6:11 pm
  #70  
Phantom1
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Join Date: Jul 2022
Programs: Delta Skymiles
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Hasn't anyone observed that TK's ground handling is atrocious? If you are poised to miss a connection in IST, no out station can help until you physically reach the rude and incompetent "Transfer Desk" in IST. Their website can handle initial reservations at best, and any flight disruptions end up in an endless spiral of calls to Call Centers that are met with a responses such as "We need to contact IST". Follow up call are met with "We haven't heard back from IST"". Their website can handle initial reservations only at best, and any flight disruption require endless calls to agents that provide differing answers. Nice canapes in Business Class aside, the overall ground experience is truly 3rd World.
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