Originally Posted by
leonidas
I don't mean that the FFC was used for paying the farelock fee. I paid the fee using credit card. The agent essentially converted the FFC into ETC and applied to the ticket. My gripe was that when I canceled the original booking (within 24 hours), the phone agent said that I should do farelock and then later buy the ticket when the FFC showed up. When it actually showed up, I found out that FFCs could not be used towards buying a farelocked ticket. So all of this is quite confusing and it seems that the agent was also misinformed.
OK, makes sense now. Yes in purchasing a farelocked ticket, you cannot use the FCC/ETC credits to purchase online. But others have reported success with calling.