FlyerTalk Forums - View Single Post - 3 new Bilt cards issued by Cardless (Details published 1.14.2026, amended 1.16.2026)
Old Feb 17, 2026 | 11:09 am
  #502  
Dr Jabadski
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50 Countries Visited
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Join Date: Feb 2011
Location: NYC suburbs
Programs: UA LT Gold 1.2MM (BIS), AA LT Plat (SUBs, BD/Bask), Hilton Dia (CC), Hyatt Glob (BIB), et. al.
Posts: 4,544
Originally Posted by sbedelman
… Bilt simultaneously … telling me that my bank account had been verified and that I couldn't make a rent payment because my account was not verified. The instructions AI chat provided to fix the problem made no sense. … It took me well over an hour to get this to work and I had to interrupt the infinite loop that kept asking to link even though I already had but when I did the relinked account was showing and I no longer got the error.

... So in the wallet Bilt shows your accounts as being verified, but when you go to try and pay rent the system barfs because it wasn't verified by Plaid.
Thank you. Unfortunately I doubt ANYONE is surprised at your experience, just another example of Bilt giving their customers the finger.

Originally Posted by ssk244
Do I need to sign up for a Cardless account online ….
I just tried to do that last night. Cardless “activate your account” didn’t work using email or mobile # on 2 different browsers, I get the idea Cardless doesn’t consider Bilt to be a Cardless serviced product. (Which is completely understandable, I’d certainly never want to be a Bilt business partner.)

Originally Posted by tth6133
I think the confusion … As a Bilt 2.0 cardholder, you won't be rewarded any points for housing payments, period. ….
Thank you. It’s clear you were trying to clarify but for me it’s added to the confusion, particularly in view of the following quotes from Bilt:
Choosing Your Rewards Option: Bilt Cardholders must select one of two Rewards Options that determines how you … can earn rewards on both Everyday Spend and Bilt Housing Payments each Billing Cycle.
Housing-only Option: Earn Bilt Points automatically on Bilt Housing Payments with no transaction fee.
Feature: Minimum points floor on Bilt Housing Payments: 250 points/Billing Cycle
Example: $500 Everyday Spend triggers 1,000 Points on Bilt Housing Payments
Originally Posted by jdsva
… average post length in this thread compared to other discussions … show how (unnecessarily) complicated this all is.. … combined with objectively bad customer service is a recipe for trouble. ….
Thank you, violently agree except it’s probably the “definition” of trouble.

My apologies for my excessively long posts here, in all of Bilt’s crap I (temporarily) lost sight of the forest for the trees*.

Originally Posted by kurtz9
… it's (Bilt Cash) worth more when used for hotels … up to the caps- … Esp. on the Paladium …
Originally Posted by kurtz9
more valuable use of it (Bilt Cash) in all cases other than ... (since on point boost you're "paying" $200 BC for 5000 points (assuming perfect spend) … points boost coming in a distant third ….
Thank you very much, outstanding observation analysis.

Bilt was founded 4-5 years ago as a no-cost way to “pointsetize” rent payments. Bilt has strayed far from that worthy goal and for many people is now circling the drain. For me personally, long being an advocate of “it’s all about the SUB”, after I earn my Bilt SUB I’ll reevaluate the cost ($$ and time and energy) to continue to receive points for my HOA payments and if it’s more than 2-3% and/or more than a few moments, my Bilt will fully go down the drain.

I’m finished with trying to learn Bilt calculus. And oh yeah, even with 7 figure balances in 6-8 programs, I’ll still be loath to let my Bilt balance be above 1000 or 2000.

(* AI Overview: "Lose sight of the forest for the trees" means becoming so focused on small, specific details that you fail to understand the overall situation or the "big picture". It describes being overwhelmed by, or overinvested in, minor aspects, causing one to miss the broader context or ultimate goal.)
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