Just got off a flight from SFO - the oven was broken so no hot meals in first. They offered chicken salad (ack) or fruit and cheese. I realized that I had pre-ordered the seared salmon (served cold). They had it so I got what I wanted.

i was watching a movie and not paying attention during boarding. Just before door closed, a gate agent passed around printouts to everyone in first for 2,000 SkyMiles. No idea why (flight was going to leave late) but is that their idea of compensation for no hot meals in first?