FlyerTalk Forums - View Single Post - European Entry/Exit System (EES) - experiences as BA passengers | master thread
Old Feb 16, 2026 | 12:15 pm
  #383  
Cymro
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Join Date: Aug 2010
Location: Gloucestershire
Programs: BA Gold (ex-GGL, future Silver), Hilton Diamond
Posts: 6,466
Madrid - inbound Thursday at noon, returning Sunday at 15.50.

Inbound was an absolute mess. Queues outside the hall and approximately 2.5h from touchdown to baggage hall. Around 15% of terminals working, very slow moving and simply overwhelmed. I was one of the lucky few selected for the EES self-service and it processed me very quickly with no intrusive questions although I did have to give consent (other lawful bases are available!)

Outbound was slightly better - non-EU pax segregated at the escalators, made to queue for a small number of machines (all unsupervised) and then basically swiping on the first machine, then taking the train, queuing (again, segregated into a full hall), then using the terminal again before getting the stamp. Machines were refusing to read my passport and then rebooted. Definite redundancy, no skipping for passengers who've already registered, and hugely inefficient but nothing I could personally complain about.
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