FlyerTalk Forums - View Single Post - Consolidated UA PlusPoints Question & Answer Thread
Old Feb 15, 2026 | 6:27 pm
  #758  
IAH-OIL-TRASH
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Originally Posted by maxmin
If the system upgrades you to a middle seat or splits you up as a couple, etc., can you ask to go back to original class ?

If so, what’s the process ? Online or phone ?
You're talking two different processes. First is the upgrade, and that's to a cabin. Seat assignment is a different (second) process. After you get an upgrade, UA assigns a seat - you are NOT required to stay in that seat if others are available. If you don't like the seats assigned, others may be available for you to choose and others may free up as booked passengers cancel, pick other seats, or mis-connect. Unless you're on a 772HD, not sure middle seats should be a problem. And you'd rather sit in a more cramped seats than more comfortable seats just to be together for a single flight?

If you insist on downgrading, you'll have to call. It cannot be accomplished online.

Last edited by IAH-OIL-TRASH; Feb 15, 2026 at 6:41 pm
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