FlyerTalk Forums - View Single Post - European Entry/Exit System (EES) - experiences as BA passengers | master thread
Old Feb 15, 2026 | 11:49 am
  #377  
poplarflyer
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CGN:
arrival 13-Feb. A few kiosks for registration, but no staff to direct people there. I used one (another “re-registration for the umpteeth time). Then there were separate queues for those that had “pre registered” (which I assume meant used the kiosk) and those that had not, but all queues to manned desks (no eGates). The pre-registered queue was much shorter, but still quite busy - including by people who appeared not to have used the kiosk by what happened at the desk (ie they did face scan and fingerprints, I did not).
a Pegasus flight had arrived shortly before, so long queues all around. 40 min wait, but would have been *much* longer in the other queue.
My husband, with his EU passport was, unsurprisingly, through the automated gates without any wait.

Inbound
as there was no queue at the EU manned desks, chanced our luck - but told although the border guard could access the EES system he is not allowed to stamp the passport (?!) - he was very apologetic though.
Queue for the non-EU exit was 65 minutes to exit. Everyone seemed to have to do face and fingerprints again, and I assume something went wrong with my entry as the guard entered all my arrival details again manually.
A few bits of “drama” in the queue which people asking to cut to the front and being told, very strictly by a border guard, that that was not allowed and getting sent to the back etc.
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