Here is the latest response I've had from BA regarding my complaint about the catering changes.

"We’re sorry to hear that you are unhappy with the recent changes to our meal options, on a selection of our shortest Club Europe flights. Due to the limited time available on these journeys, serving and enjoying a hot meal has become challenging. To ensure a more comfortable experience, we’ll now offer a continental breakfast on these routes.

A hot breakfast will continue to be available on the vast majority of our short-haul flights, and we are also introducing a new Ploughman’s Afternoon Tea concept on some of our longer short-haul flights, which combines the best of a classic Ploughman’s and Afternoon Tea.

We always welcome feedback, as it helps us understand what we need to focus on, so thank you for taking the time to let us know about your experience. I’ve shared your comments with my colleagues in the Catering team to help us improve our service in the future."

Just one little problem with this response... I was actually complaining about getting the Ploughman's Tea instead of a hot meal with stater and cheese on a flight from Rome. Last time I checked FCO was not one of BA's 'shortest Club Europe flights' and I wasn't served breakfast either.

Even if the response is comical, we need to keep the complaints going... I also took my business elsewhere for my last FCO trip and flew U2 for the first time in 4 years, in part out of protest over the lousy experience I had in CE due to these cutbacks.