Originally Posted by Robt760

Crickets 🦗

Seems like these cheerleaders and banner wavers of AS can do no wrong have a different disposition/tolerance? Maybe they are not real people and just chat robots? AS employees trying to repaint the situations into pretty pictures? All of us that have been FT members for 20+ years seem to agree that there are crappy changes, lack of care, and gone is the expression “North of Expected”. I feel the call centers are on the verge of going to overseas staffing (like the major 4 others and like Hawaiian has been for awhile). That will be a sad day. They keep hiring half assed reps or ones that talk a good confidence game, but are full of “Atmos***” at least the in flight crew are mostly personable. Well, not the ones that seem to call the flight deck when there is slight turbulence and magically an announcement comes through that in flight service is suspended for the full flight. I’ve had thy happen 4 times in the last quarter.