FlyerTalk Forums - View Single Post - AC Website (aircanada.com) Experiences/Complaints/Issues (Nov 2020 onwards)
Old Feb 14, 2026 | 5:14 pm
  #2947  
YOWgary
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Originally Posted by mapleg
Trying to book YYZ-TYO return.

I can pick the departing flight...but then system chokes out and says no flights for the return (despite the fact there are). Even multicity back from OSA ends up with same result. This is for travel within the next 30 days. Economy or PE--same thing
I dug in a little. It gets weirder.

- Searching YYZ-TYO on the app or website, it finds the outbound and then says there's no return flights available.

- Searching YYZ-NRT, it'll find both outbound and return.

- Searching YYZ-HND, it finds the outbound, but won't show business on any routing including ANA metal, then shows only one AC option for the return, plus an economy routing HND-DEL-YYZ as the only other option.

Good news is, when I search YYZ-TYO on Google Flights, it'll show a variety of options, then let you deep-link into the checkout portion of the AC website, which looks like it'll let you check out.
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