Originally Posted by
swindoro
As I mentioned in the original posting, the issue here isn't on partner's websites. It's on JAL's website directly. I'm baffled why the JAL agent said that she does not see the availability on her system yet it is showing on JAL's website.
No, as she was probably looking for standard awards, and it is not a standard award.
I understand you were looking only at the JAL website. I was just trying to put in an example to explain the difference between standard awards and plus pricing. I have nor mentioned any partner booking of JAL awards.