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Old Feb 14, 2026 | 10:35 am
  #2  
masmadrid
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Join Date: Sep 2013
Posts: 143
They're playing similar games with me. It's just refusing customer service but with more shenanigans and lies.

Charge back? MCOL/Small claims court?


(edit: personally, I'm going to craft a Letter Before Action, send it recorded in the post, give them 14 days, then do MCOL (for UK261 compensation). I hope it causes more hassle for BA. I don't mind if it's more hassle or more expensive than CEDR for me. Their Kafkaesque systems and gaslighting is unacceptable.)
Last edited by masmadrid; Feb 14, 2026 at 11:03 am
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