Originally Posted by
mapleg
Trying to book YYZ-TYO return.
I can pick the departing flight...but then system chokes out and says no flights for the return (despite the fact there are). Even multicity back from OSA ends up with same result. This is for travel within the next 30 days. Economy or PE--same thing
Come on AC--I don't want to book with a US company for the flight but if you can't even sell tickets on your own website (or app) for this, what would you expect me to do?
Just call in (they will waive call-in fees if the web site is glitchy) or use a travel agent (online or otherwise). Even as an SE (so minimal phone wait times) I usually just use Amex Travel when this kind of stuff happens.