I'm not physically in the USA now – I'm dealing with BA while back in the UK – but my RTW is parked in the USA. My original route was UK – Australia (via Middle East) – USA – UK but I'm trying to add in some additional legs inside the USA before the final leg home. On hold to BA for the fifth day in a row as I write, hoping this time they will be able to tell me they've found someone to look at my request! UPDATE: No luck. Once again: "It's still with the back room team, sir" and a surprise that I've been sent yet another email to call them when nothing has been done. At least they've now promised to call me in 24 to 48 hours.