Originally Posted by
csycsycsy
Just called in to try to get 12A on the A359 but was told bassinets are blocked for CX DMs (not even OWE) until airport control, so DMs do get seat blocking privileges...
If that's true, then it must be a very recent change. Had absolutely no problem in securing seats 12A/K on the A350s through chatbot agents multiple times last year.