*stealing an answer from the AA thread*
my job — if I found myself running AS, I’d sure question a lot of my decisions over a lot of years
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on a serious note 1- bring back the ability to print BPs at kiosks
2- bring back Woodford Reserve
3- triple (at least) the IT budget, and pay what it takes to hire and retain top talent across that department … that includes uptime guarantees for infrastructure and services