I'm glad I found this thread. I love Chipotle. My spouse and kids are not fans. I travel 100+ nights a year for work, so I eat at Chipotle at least once per trip.

Pros:

• Better food quality than competitors (Moe's, Qdoba, etc.)
• Quicker service, typically.

Cons

• Becoming scarily inconsistent
• Staff ranges from friendly and engaged to "absolutely could not care less"
• Must be eaten immediately. Not good for UberEats, DoorDash, etc.

What gets me the most is the inconsistency. The food products are always the same. The portion sizes, customer service, and cleanliness are almost laughably inconsistent. I've been in spotless locations with staff that are just short of counting out the corn kernels they're spooning into your bowl. On the flipside, I've seen several busy locations just trying to catch up building 4-pound bowls, but the countertops and tables look like they're 3 months overdue for a pressure wash. But man, when they're "on", there's no better place for a quick meal.


It's a coin toss is the ice/soda machine is working fully. It's a coin toss if the chips are fully cooked. My preferred protein is chicken. Steak can easily dry out from being overcooked or sitting at the food prep station.

The new red chimichurri is insanely good. Their guac is simple... avocado, onion, salt, cilantro. Same recipe I use at home. So good... no unnecessary ingredients.