Originally Posted by
littlemookie
This mess was a decade in the making, and it won't be turned around quickly. Isom and mgmt may not be the right team to turn it around but a change for the sake of change is pointless. .
They need to make a clean sweep in the C suite. Cleaning out the boardroom would help, too. This management team has made a series of terrible decisions, has no clue how to fix things, and has lost the confidence of pretty much everyone.
The last straw was the COO claiming AA's IT performed well during the recent storm, essentially denying the meltdown that many of us experienced. And contradicting his own CEO who had admitted they had staff sleeping in airports.