Does it really take the common sense of someone who is not an egregious idiot to serve different hot meals on outbound and return flights on the same day?!?! I really couldn't face my second portion of garlic chicken within eight hours... the whole bloody thing was identical, from the toffee crisp to the grapes.

Also, while I've nothing against the occasional Y pax coming forward to use the loo when the trolleys are in the aisle, they shouldn't be doing so in such numbers as to form a queue - particularly when food & drink service is finished. (Mind you, on the return leg the forward bog was out of order...)

On the plus side, every member of BD staff I encountered throughout the day, both on board and in the lounge, was fabulous. Special praise must go to the delightful young lady on the desk at the Edinburgh lounge. So much better than that slightly scary one that only Alastair seems to have befriended...