Originally Posted by
stargold
I made a series of bookings under the Prive 15pct off (non-refundable) discounted rate, and I'm being told by the Hyatt reservations line (including a supervisor) that the rate has been flagged as a non-eligible rate, so I cannot apply awards and I will not get the points.
Mind blown. Off I go to contact the TA, but I'm just truly amazed how this could have happened?
Originally Posted by
ringingup
If these are true Hyatt Prive reservation rates, you will get points and nights. They Hyatt reservations line is just wrong. But yes, you cannot apply awards.
You can apply SUA and GOH to Prive bookings. I have successfully done so for many Globalist clients and non-Globalist clients without any problems.