Originally Posted by
corporate-wage-slave
What matter is doors open, not on stand. Many software scrape sites such as EF use the in block time, simply because all airports publish that, and that's typically 2 minutes before doors open, slightly longer in some places where there are customs paperwork "competent person" requirements, such as USA and Canada. And yes on longhaul it's £260 for 3 hours, £520 for 4 hours. The RTW ticket makes no difference. The EF code is less important than what you were told by the flight crew.
Thanks for your response. So there is a "between 3 hours and 4 hours" difference in compensation? ChatGPT suggests this only applies to re-routing? I appreciate ChatGPT can often get stuff wrong, so happy to be corrected on this point.
In which case, the fact that I have a photo that shows the door opening 13 seconds before the 4-hour delay might be important? Since the 13 seconds might not be considered a meaningful margin?