FlyerTalk Forums - View Single Post - AC On-Time Performance (OTP) Discussion/Complaints - Systemic Issues (2022 onwards)
Old Feb 9, 2026 | 6:46 am
  #813  
Symmetre
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Originally Posted by YOWgary
Remember earlier when I mentioned that I'd asked anyone to actually say specifically WHAT should have been done differently, because Any Idiot Knows Better Than The Worthless Fools At [Airline], and nobody had an answer?

Dropping a link to a single incident as if it's proof of something, was not in fact an answer either.

Everyone's convinced it's dead easy, until you ask them what they would do.
You're right, it is not dead easy. But that doesn't mean improvements can't be made. In the case of my own flying, two things come to mind.

First, AC could just be realistic about how long it takes them to turn an aircraft around. I get it - planes don't earn revenue when they're on the ground. But the simple fact is AC cannot turn an aircraft in 60 minutes at YYZ when it arrives at a transborder gate and then has to be towed to a domestic gate for its next departure. AC's blind insistence that they can defy time and physics this way is laughable, especially when that domestic departure typically runs 20 - 40 minutes behind schedule. It also means that every other flight that airframe operates through the rest of the day will also run late "due to late arrival of the inbound aircraft." Being realistic and allowing sufficient time to begin with would address that particular knock against OTP and wouldn't cost them a penny.

Second, AC could have a sufficient number of rampies so we don't have to sit on the tarmac for 15 minutes waiting to be marshalled to the gate. It happens too often, and is particularly galling when the flight actually did land on time. Were they just not expecting that to happen? Bottom line is that also impacts OTP, and is easy enough to address.

They're small things, but they are a start.
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