Originally Posted by
SxMan
on the other hand, I found them most agreeable when I said I would refuse to pay anything for the month when they installed a new meter which failed to have the overnight economy tariff. And they readily agreed by a way of compensation.
Yep - they did pay out compensation, but only after the Ombudsman got involved. I didn't actually want compensation - I just wanted my meters to work, and not be charged by both Octopus and my previous supplier