Originally Posted by OuterBanks

The other side of that coin is that one has to bear in mind that BA no longer has any serious internal IT function, they gradually and then made a final big-bang outsource a few years back.

Given what we know about BA's penchant to cost-cutting, one can only surmise the same is applied to both their choice of IT outsourcer and the amount of money they choose to spend on projects with said outsourcer.