… Bilt Customer Service …
Good one, thanks for the laugh, nice way to start the day.
What a great set-up line. So many cynical sarcastic replies, so little time.
Maybe meant Bilt Customer “Disservice”?
(Just in case anyone might be unable to see the forest for the trees*, please be reminded of the most important aspect of Bilt; that annoying little twit Jain is now a billionaire

.)
(* AI Overview: "Not seeing the forest for the trees" means being so focused on small, specific details (the trees) that you fail to understand the larger, overall situation or big picture (the forest). It implies getting bogged down in minutiae, losing perspective, or being too invested in a specific task to see its general purpose.)