FlyerTalk Forums - View Single Post - AC Website (aircanada.com) Experiences/Complaints/Issues (Nov 2020 onwards)
Old Feb 8, 2026 | 7:16 am
  #2942  
capedreamer
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15 Years on Site
 
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,391
Originally Posted by HofstraJet
Does the ticket appear in your account with a ticket number? Often the final confirmation page doesn't load properly but everything on the back end was processed correctly.
Yes it does. The booking confirmation I received had a ticket number. I can also see the booking in my account (online and in the app). And the agent today sent me another PDF ticket which showed the ticket number.

The only reason I'm still slightly skeptical is because I had a situation in the past where I also had all of the above, and then wasn't able to check in online at T-24. Called in and was told everything was fine and I just needed to do a physical document check at the airport. Get to the airport the next morning, and was told the ticket "doesn't exist" (). 3 agents ended up spending 30+ minutes calling various departments before everything was finally sorted. Hoping there won't be a repeat of that experience this time!
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