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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Some SCs were reported to try having roving customer service agents who would come to the customer following some sort of list that might be generated by the QR code. I don't know whether this experiment is still continuing.