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Old Feb 5, 2026 | 9:11 pm
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brunos
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Originally Posted by Virginia Emery
Have an upcoming trip in which I'm arriving QR and departing UO to Taiwan. Assuming that I only have hand luggage and have successfully OLCI for the HK Express flight, where can I get the document verification done ? I didn't purchase their "U Connect" option, so can I access one of the HKIA transfer desk for this, do it at the gate, or need to clear HK customs/immigration ?
U-connect is for pax connecting from one UO flight to another UO flight in HKG.
UO website explicitly state that the UO transfer desks are only for U-connect pax. This is basically a service for checked bags when you cannot have checked them through at your departing airport.

If you have already obtained your electronic BP at OLCI, all you need to do is pass security and proceed to your gate. They will do document verification there. No need to go to a transfer desk. The same applies to pax starting their trip in HKG and without checked bag.
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