Originally Posted by gr2020

Since there seems to be no separate thread for United Renowned Hotels (for the United Club and Quest cards), I thought I'd post about it here, as I found very little information about the program before I actually had a card that gave access.

From what I've observed, the Renowned hotels appear to be a smaller subset of the Edit hotels. Every RH I've seen is indeed in the Edit hotel list, but there are many Edit hotels that are not on the RH list.

I had a recent stay at the Sofitel Montreal hotel, booked through RH. The price was the same as the Edit, and the same as booking direct with the same 24-hr cancellation policy. I don't remember exactly, but I'm pretty sure I checked FHR as well and the price was also the same there. The $200 club card credit posted immediately when the prepaid hotel charge posted. Note the minimum stay for RH statement credits on these cards is just one night, not the 2-night requirement for the Edit credits.

When I booked, I added my Accor loyalty number to the reservation, and I could see it was linked to my account shortly thereafter. I got points and an EQN for the stay - which I wasn't expecting, so was a nice surprise!

I checked in super early - before 11:00am - and they accommodated that, along with a 2-category upgrade to a room on the top floor of the hotel. He mentioned a welcome amenity when I was checking in, but I never received it...to be honest, I forgot about it until just now when typing this up - haha. $100 property credit applied as expected to the final bill, and the continental breakfast was great. Note they have other breakfast options in the restaurant _other_ than the continental one, but only continental was included...no worries for me, as it's what I would have chosen that morning anyway. I didn't need a late checkout, so no information there.

All in all, it was a great stay, and I have no complaints about the Renowned Hotels program, except that I wish they would expand it to include more (all?) of the Edit properties. In this case, the hotel I wanted was indeed on the list, but I felt somewhat lucky in that regard!

Originally Posted by ElevatorEnthusiast

Hotel: Four Seasons Kuala Lumpur
Room Booked: Base King Room
Rate: $347 USD all-in - was charged 10 MYR tourism tax for foreigners at check-out
Early Check-in: Arrived around 4 PM, so not needed
Late Checkout: Had to ask for 3 PM, they had to confirmed, did confirm, but called at 12:40 PM to ask when I checking out
Upgrade: Pool View - wouldn’t consider this a real upgrade
$100 Food & Beverage Credit: Was not given an exact conversion, good for room service and other outlets (minus Nobu and the restaurant on the 7th floor)
Breakfast: Breakfast buffet (not as good as Grand Hyatt, but better than Mandarin Oriental) - was also told IRD was fine
Prepaid/Paid at Hotel: Prepaid
Loyalty Points/Benefits Received?: Not applicable

See my full impressions and photos at https://www.flyertalk.com/forum/luxu...l#post37369659

Originally Posted by seat38a

Just stayed one night at the Limelight hotel in Denver. When I booked the room, it showed that the valet parking as "No Charge." This is my second time staying at this hotel via Renowned Hotels. The first time they honored the free parking but they were totally dumbfounded when I showed them the reservation confirmation, this time they are refusing to honor the free parking and told me to file a dispute with Chase because Chase screwed up.

I called up Chase while I was at the property, told them what had happened, the agent looked up my reservation and confirmed that the terms and condition show free parking. The Renowned Hotels agent told me that once the charges post and I send in the folio, Chase will charge back the $64.00 for parking.

Originally Posted by SkyTeam777

I stayed at Kimpton Margot in Sydney. I got charged the normal rate, and received $150 credit from Chase. A week later, I got charged another $229 that the hotel says is for minibar, but at the desk that was included as part of the $100 credit and acknowledged as such.

Also, no welcome amenity (other than two chocolates on a plate) brought to the room after I checked in (isn't it supposed to be something more, like a bottle of wine or fruit plate??). All in all, I had to pull teeth to get them to honor the perks, including a one-category upgrade.

I'd use it again, but be sure to monitor your bills.