Originally Posted by
barbro66
It sounds like they do routinely upgrade diamond passengers but in their infinite wisdom this is not really advertised.
They certainly do not routinely upgrade diamond passengers anymore. At least for me (and most of my colleagues), it has been years since the last courtesy upgrade. I think ever since the new bidding process, J goes out mostly full with - one way or the other - paying customers. They even removed the "courtesy upgrade" text from the website some time ago. It is not a documented benefit anymore.