Originally Posted by
limey1K
DEN-SAN this week, me and Mrs were only GS. GA thanked us by name as scanned our BPs. On-board, no mention. On the return, check-in at the counter, the GA and then on-board, no mention.
This feels like less. Last year, felt like I was acknowledged nearly 100% of the time. It doesn't "really" matter, but just interesting change.