Originally Posted by
lowkeyflyer
Is anyone else in the same boat of the transactions not showing in the Purchase History of the account?
I called BA, gave them my missing Avios case number as it has been over 3 weeks. They have no record of the missing Avios claim and can't see the case. Great.
Yes. I'm in the same boat. I'm going to return my order today. While I do think eventually I could win this, it's not going to be worth the intense level of hassle considering that BA Shopping hasn't responded, and I've sent them everything they've requested; BA twitter told me they'd look into it weeks ago and I never heard back. I did keep screenshots, but like I said, since it's not showing in purchase history, it seems like a majorly uphill battle compared to those for whom the order at least tracked properly. Sigh. Oh well.