Originally Posted by
econjon
We are a family of five (3 kids 7-12) and usually book two rooms. For our 3 night stay in July, we booked a room on points and applied an SUA for a few nights in July. Now I am wondering if it is better to book the second room on points (or maybe with an amex using THC) or inquire about a paid upgrade beyond our Andaz suite. ANyone have experience here?
Yes, the category above is the Balcony suite I think. But once I got a balcony suite that was the size of an Andaz suite with no door between bedroom and living room , even though I thought I had arranged a particular balcony suite. It was a week stay, a few years ago. They didn’t even mention anything at check in and I was shocked. Couldn’t fix it that night.
After many stays there , haven’t been back, but took my business to the Thompson.