Originally Posted by
KARFA
Welcome to FT
bergmanna, I am sorry it is this issue which has brought you to the site.
If you haven't found it already, there is a guide to compensation here which also include useful information on downgrades
The 2026 BA compensation thread: Your guide to Regulation EC261 / UK261 / APR
I am surprised for a route like JFK that there was no discussion of rebooking on another of the many daily AA/BA flights in order to maintain you in J, or even looking at EWR as an alternative. I guess that was never raised at the gate by the agent.
I’m really surprised as well. I was offered an EWR alternative on a JFK flight last week, because of defective seat table. Good luck getting this sorted!