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Thread: Why doesn't AA update the departure time when the inbound aircraft is late?
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Old Feb 1, 2026 | 7:11 am
  #13  
MauiWowee33
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Not that it helps for past situations, but their chief customer officer had a leaked memo where it states that there should be improvement on comms soon.
  • Stay tuned to new notifications and clear transparency on what is causing delays, what is causing cancellation and we will continue to improve that communication with our customers both digitally and with team members throughout the year.
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