FlyerTalk Forums - View Single Post - Involuntary Downgrade LHR–JFK — BA & AA Refusing UK261 Responsibility (Need Guidance
Thread: Involuntary Downgrade LHR–JFK — BA & AA Refusing UK261 Responsibility (Need Guidance
View Single Post
Old Jan 31, 2026 | 9:32 pm
  #21  
ScienceTeacher
All eyes on you!
5 Years on Site
 
Join Date: Apr 2018
Location: London
Programs: Gold at BA, Hilton and Radisson.
Posts: 888
Originally Posted by KARFA
If that’s your definition of automatic, that’s clearly not the DoT process in this case either since the OP has received no such email. The OP would have to actively file a complaint.
Sorry, how does this make airlines system ‘automatic’ as you put it, when payment is made, after the customer puts in a claim?

I don’t care about DoT; how is a claim automatic if the customer has to put in a claim, to receive payment?
Last edited by aks120; Jan 31, 2026 at 10:54 pm Reason: Removed line - argue the point, not the person! Rule 12.
ScienceTeacher is offline  
Reply