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Thread: Involuntary Downgrade LHR–JFK — BA & AA Refusing UK261 Responsibility (Need Guidance
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Old Jan 31, 2026 | 9:05 pm
  #20  
KARFA
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Originally Posted by ScienceTeacher
Automatic is when you land you get an email saying “Hey, sorry about the delay. We’ve got £520 here. Type in your details to receive it”.
If that’s your definition of automatic, that’s clearly not the DoT process in this case either since the OP has received no such email. The OP would have to actively file a complaint.
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