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Thread: Customer Care Migrated to Salesforce
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Old Jan 31, 2026 | 3:07 pm
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dayone
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Customer Care Migrated to Salesforce
Sometime in the last week or so, Customer Care has changed its CRM to Salesforce. Comments submitted used to be assigned an eight-numeric Reference number. Now they get two-alpha, eight-numeric Case code (e.g., CN11111111).
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