Originally Posted by
ATLSFO0515
Thank you very much for this tip and I was able to change to the desired flight directly on the JAL website. I honestly hadn't even contemplated this approach as I always expect having to discuss flight changes with the ticketing airline, hope for award bucket availability, etc. The change here was a far easier solution than I'd originally anticipated.
My pleasure. I didn't contemplate it either. I didn't even know there was a change since I didn't receive any communication. I had just logged in to see if I could change from 2K to 2A when I noticed the downgrade to a B788 and noticed the online option to self serve. The self serve option wasn't provided to me last year when they did their horrendous schedule change. It was a battle getting the change I wanted and I was so not looking forward to doing so again. I would have just cancelled the trip.