Ft has .used to have its own awards. In fairness the process was not much better than this. You had to pick the best featured for each programme, then choose top airline (and hotel and car etc) scheme based on those best features.

I think popular votes have a value if they are done as equitably as possible (which for the reasons KARFA mentions is often not the case with many of those) but to do them in a user friendly way, one should enable the stick just as much as the carrot.

As such, personally, I would say that best airline loyalty programme and best airline loyalty features only are worthwhile i f other categories include worst airline loyalty programme and most disappointing changes.

praising best practice is useful, but you don’t advance customers’ rights by simply kissing airlines/companies’ you know what’s.