Originally Posted by
AJNEDC
Have you attempted going directly to the JAL website and making the change there? I just did to my booking a little over an hour ago.
I had a very similar issue as yours last year. After many many attempts of calling and hanging up, I finally found an AA agent who could fix the problem. Thankfully, I didn't have to so this this time. As I stated above, i pulled up my reservations via the JAL website and it provided me with the option to change my reservations to several dates and other flight on same day as currently held.
Thank you very much for this tip and I was able to change to the desired flight directly on the JAL website. I honestly hadn't even contemplated this approach as I always expect having to discuss flight changes with the ticketing airline, hope for award bucket availability, etc. The change here was a far easier solution than I'd originally anticipated.