Originally Posted by
lily23
On my decidedly NOT gold list would be Hyatt regency Vancouver - have never received a suite upgrade here in 6-7 stays, despite there being availability. also manchester GH which used to be great but no longer.
same. But at least, they used to be pretty flexible with SUAs. One time they upgraded me to an enormous Presidential suite for just a SUA. Another time they took a SUA and only a moderate cash upsell (CAD $100 a night) for the Bi-level suite. That was all a few years back, however, and I heard things are getting worse. (And I'm no longer travelling internationally so can't validate.)