Originally Posted by dafonz

Staying at this hotel now and feel like the front desk is just making things up.

got a family room which comes with club lounge access and am also lifetime titanium

front desk says lounge access for titanium is two people plus two kids for breakfast but for the other times it’s $100 a kid per night. I ask if that means I need to pay $200 per night and he says well… $150 for two… then goes oh your other kid is small so $100.

I can understand titanium restrictions since it’s you and a guest. But the ONLY people booking the family room will have 3 guests+ so it makes no sense that you’d have to pay an extra $100 per head over two given it’s made for two kids and two adults