Originally Posted by travellingmip

Prior to COVID, I only boight Global Saver fares or sale fares, and these were, as far as I recall, were non-refundable. I was cheap. Then COVID hit, I had a non refundable ticket to EZE. Since NZ eventually cancelled the route, I was refunded my fare.

This did teach me a lesson to buy refundable tickets - which to me were the fully flex fares.

I noticed recently that Global Saver are now refundable, I don't know when this happened or if in deed it was always the case. While many people bemoan that NZ tickets are expensive compared to other airlines, having refundability and changeability on a saver fare with at a reasonable price (even with these price increases) is nice piece of mind.

I looked at China Eastern fares and while these were cheap. and saw the cancellation fee for Y and J was $1,500!