TravelManKen I have a wonderful story that shows just how patient & kind Ken is. Back in mid-2019 we did a trade: my UA miles (he was flying FC to Europe) for his AS miles. I was able to book part of his trip with my miles and he said he'd book AS flts for us when ready. Well, he booked numerous flts for me but we had to keep canceling because of Covid/illness/life, etc.
Fast forward to 2024 & we finally completed our travel with his miles. I'm surprised he never got angry, that I could see anyway, I apologized many times and told him if he ever saw another PM or email from me to just delete it. Ken, I owe you big time. Thanks for your kindness and patience.